Terms of Service

In these terms of service, “we” “us” and “our” refers to AweSplendid Pty Ltd (iRelax Australia). Your access to and use of all information on this website including purchase  of our product/s is provided subject to the following terms of service.

We reserve the right to amend this Notice at any time and your use of the  website following any amendments will represent your agreement to be  bound by these terms of service as amended. We therefore recommend that each time you access our website you read these terms of service.


  • In order to access the services provided on this website, you must become a  member. You must complete registration by providing certain information  as set out on our membership/registration page. Please refer to our Privacy Policy linked on our home page for information relating to our collection, storage and use of the details you provide on registration.
  • You agree to ensure that your registration details are true and accurate at all times and you undertake to update your registration details from time to time when they change.
  • On registration, you will be required to provide a password. 
  • We reserve the right to terminate your membership at any time if you breach these terms of service.

Our Website Services

  • Our products and services are provided to adults over the age of eighteen (18) years. By proceeding to purchase through our website, you acknowledge that you are over 18 years of age.
  • All prices are in Australian Dollars (AUD) and includes GST. We endeavor to ensure that our price list is current. Our price list can be accessed from our online store and we reserve the right to amend our prices at any time. If you have placed an order, we undertake to fulfill your order at the price listed at the time you ordered. 

Product Descriptions

  • We  strive to ensure that our products are described as accurately as possible on our website, however we do not warrant that the description  is accurate. Where we become aware of any mis-description, we reserve the right to correct any error or omission.
  • Images have been provided for illustrative purposes only and we do not guarantee that any image will reproduce in neither true color nor that any given image will reflect or portray the full design or options relating to that product.

Product Orders

  • Our products are for sale to adults over the age of eighteen (18) years. By proceeding to purchase through our website, you acknowledge that you are over 18 years of age.
  • We endeavor to ensure that our product list is current however we give no undertaking as to the availability of any product advertised on our website.
  • All prices are in Australian Dollars (AUD) and include GST. Our price list can be accessed from our online store and we reserve the right to amend our prices at any time.
  • Packaging and postage is an additional charge, calculated at time of purchase.
  • When you order from us, we require you to provide your name, address for delivery, your email address, date of birth, telephone contact and  credit card details. We undertake to take due care with this information; however in providing us with such information you accept that we are not liable for its misuse due to error in transmission or virus or malware. For detailed information please read  our Privacy Policy.
  • Once you have submitted an order, you may not cancel that order even if our acceptance or rejection of your offer is still pending.
  • Delivery of your ordered product/s will be as set out on our website. Title in the goods passes to you when we have received payment. Our terms of payment are set out on the order page.
  • All risk of loss or damage to the goods passes to you when we dispatch the goods. 

Product Returns 

  • Due to health and safety regulations we are unable to accept any iRelax Bath Sets products for return. This item is a final-sale and non-returnable /  non-refundable. No refund/Exchange for Change-of-mind. 

Site Access

  • When you visit our website, we give you a limited license to access and use our information for personal use.
  • You are permitted to download a copy of the information on this website to  your computer for your personal use only provided that you do not delete  or change any copyright symbol, trade mark or other proprietary notice. Your use of our content in any other way infringes our intellectual property rights.
  • Except as permitted under the CopyrightAct 1968 (Cth), you are not permitted to copy, reproduce, republish, distribute or display any of the information on this website without our  prior written permission.
  • The  license to access and use the information on our website does not  include the right to use any data mining robots or other extraction  tools. The license also does not permit you to meta-tag or  mirror our website without our prior written permission. We reserve the  right to serve you with notice if we become aware of your meta tag or  mirroring of our website. 


  • This website may from time to time contain hyperlinks to other websites. Such  links are provided for convenience only and we take no responsibility for the content and maintenance of or privacy compliance by any linked website. Any hyperlink on our website to another website does not imply our endorsement, support, or sponsorship of the operator  of that website nor of the information and/or products which they  provide.
  • Linking our website is not permitted. We reserve the right to serve you with notice if we become aware of such linking.

Intellectual Property Rights

  • The  copyright to all-content on this website including applets, graphics,  images, layouts and text belongs to us or we have a license to use those  materials.
  • All  trademarks, brands and logos generally identified either with the  symbols TM or ® which are used on this website are either owned by us or  we have a license to use them. Your access to our website does not  license you to use those marks in any commercial way without our prior  written permission.
  • Any comment, feedback, idea or suggestion (called “Comments”) which you provide to us through this website becomes our property. If  in future we use your Comments in promoting our website or in any other way, we will not be liable for any similarities which may appear from such use. Furthermore, you agree that we are entitled to use your Comments for any commercial or non-commercial purpose without compensation to you or to any other person who has transmitted your Comments.
  • If you provide us with Comments, you acknowledge that you are responsible for the  content of such material including its legality, originality and  copyright. 


  • Whilst  we have taken all due care in providing the information on our website,  we do not provide any warranty either express or implied including without limitation warranties of title or implied warranties of  merchant-ability or fitness for a particular purpose.
  • To  the extent permitted by law, any condition or warranty, which would otherwise be implied into these terms and conditions, is excluded. 
  • We  also take all due care in ensuring that our website is free of any  virus, worm, Trojan horse and/or malware, however we are not responsible  for any damage to your computer system which arises in connection with  your use of our website or any linked website.

Statutory Guarantees and Warranties to Consumers 

  • Schedule 2 of the Competition and Consumer Act 2010 (“C&C Act”) defines a consumer. Under  the C&C Act we are a supplier of either goods or services or both  to you, and as a consumer the C&C Act gives you statutory  guarantees. Attached to the Standard Terms and Conditions are:- 
  1. Schedule 2 of the C&C Act; and
  2. those statutory guarantees, all of which are given by us to you if you are a consumer.
  • If you are a consumer within the meaning of Schedule 2 of the C&C Act of our  goods or services then we give you a warranty that at the time of supply of those goods or services to you, if they are defective then:-
  1. We will repair or replace the goods or any part of them that is defective; or
  2. Provide again or rectify any services or part of them that are defective; or
  3. Wholly or partly recompense you if they are defective.
  • As a consumer under the C&C Act you may be entitled to receive from us notices under Schedule 2 section 103 of the C&C Act. In that regard:- 
  1. If  you are a consumer within the meaning of Schedule 2 of the C&C Act  and the goods or services we are providing relate to the repair of  consumer goods then we will give you any notice, which we are obliged to  give you under Schedule 2 section 103 of the C&C Act.

Limitation of Liability

  • If you are not a consumer within the meaning of Schedule 2 of the C&C Act then this clause applies to you. If  you are a consumer within the meaning of the C&C Act then this  clause has no effect whatsoever to in any way limit our liability or  your rights. If you are not a consumer:-
  1. To  the full extent permitted by law, our liability for breach of an  implied warranty or condition is limited to the supply of the services  again or payment of the costs of having those services supplied again.
  2. We  accept no liability for any loss whatsoever including consequential  loss suffered by you arising from products or services we have supplied.  Please read the detailed description of the product/s before making a  purchase. Please follow instructions on the product before using it.
  3. We  do not accept liability for anything contained in the post of a user or  in any form of communication which originates with a user and not with  Us.
  4. We do not participate in any way in the transactions between our users.


  • You  agree to indemnify and hold AweSplendid Pty Ltd, and its subsidiaries, affiliates, officers, directors, agents, co-branders, partners and  employees, harmless from any claim or demand, actions, damages, cost and  expenses including reasonable attorneys' fees, made by you or any third  party due to or arising out of your Content, use of our product or  connection to the Service, violation of these Terms, or violation of any  rights of another. 

You agree that you will not

  1. upload, post, transmit or otherwise make available any Content that is unlawful, harmful, threatening, abusive, harassing, tortuous, defamatory, vulgar, obscene, libelous, invasive of someone's privacy (up  to, but not excluding any address, email, phone number, or any other contact information without the written consent of the owner of such information), hateful, or racially, ethnically or otherwise  objectionable;
  2. harm minors in any way;
  3. impersonate  any person or entity, including, but not limited to, forum leader, guide or host, or falsely state or otherwise misrepresent your  affiliation with a person or entity;
  4. forge  headers or otherwise manipulate identifiers in order to disguise the origin of any Content transmitted through the Service;
  5. upload,  post or otherwise transmit any Content that you do not have a right to  transmit under any law or under contractual or fiduciary relationships (such as inside information, proprietary and confidential information  learned or disclosed as part of employment relationships or under  nondisclosure agreements);
  6. upload,  post or otherwise transmit any Content that infringes any patent, trade  mark, trade secret, copyright, rights of privacy or publicity, or other proprietary rights of any party;
  7. upload,  post, or transmit unsolicited commercial email or "spam". This includes  unethical marketing, advertising, or any other practice that is in any  way connected with "spam", such as (i) sending mass email to recipients  who haven't requested email from you or with a fake return address, (ii)  promoting a site with inappropriate links, titles, descriptions, or (iii) promoting your site by posting multiple submissions in public  forums that are identical;
  8. upload,  post or otherwise transmit any material that contains software viruses  or any other computer code, files or programs designed to interrupt,  destroy or limit the functionality of any computer software or hardware  or telecommunications equipment;
  9. interfere  with or disrupt the Service or servers or networks connected to the Service, or disobey any requirements, procedures, policies or  regulations of networks connected to the Service;
  10. intentionally or unintentionally violate any applicable local, state, national or international law;
  11. "stalk" or otherwise harass another;
  12. promote  or provide instructional information about illegal activities, promote physical harm or injury against any group or individual, or promote any  act of cruelty to animals. This may include, without limitation,  providing instructions on how to assemble bombs, grenades and other  weapons or incendiary devices;
  13. offer  for sale or sell any item, good or service that (i) violates any  applicable federal, state, or local law or regulation, (ii) you do not  have full power and authority under all relevant laws and regulations to  offer and sell, including all necessary licenses and authorizations, or  (iii) we determine, in our sole discretion, is inappropriate for sale  through the Service;
  14. use the Service as a forwarding service to another web site;
  15. solicit a third party’s passwords or personal identifying information for unlawful or phishing purposes;
  16. exceed  the scope of the Service that you have signed up for; for example, by  accessing and using the tools that you do not have a right to use, or deleting, adding to, or otherwise changing other peoples comments or content; (q) upload, post or otherwise transmit any Content that is  intended to take advantage of a user. Such content may include, but is  not limited to, "get rich quick", "get paid to surf", pyramid/MLM, or  other dubious schemes.
  17. include more than three ad units per page, or any advertising that greatly reduces the usability of the site.
  18. upload,  post or otherwise transmit any Content that is adult in nature, such as  any nudity in a sexual context, any Content revealing exposed  genitalia, or any Content with adult themes.

We retain the right to terminate any account or user who has violated any of the above prohibitions.

Force Majeure

If  a Force Majeure event causing delay continues for more than Ninety (90)  days, we may terminate this Agreement by giving at least Thirty (30)  days Notice to you. “Force Majeure” means any act, circumstance or omission over which we could not reasonably have exercised control.


  • These terms of service are to be governed by and construed in accordance with the laws of Victoria, Australia and any claim made by either party against the other which in any way arises out of these terms of service  will be heard in Victoria and you agree to submit to the jurisdiction of  those Courts.
  • If any  provision in these terms of service is invalid under any law the provision will be limited, narrowed, construed or altered as necessary  to render it valid but only to the extent necessary to achieve such  validity. If necessary the invalid provision will be  deleted from these terms and conditions and the remaining provisions  will remain in full force and effect.


  • We  undertake to take all due care with any information which you may provide to us when accessing our website. However we do not warrant and cannot ensure the security of any information, which you may provide to  us. Information you transmit to us is entirely at your own  risk although we undertake to take reasonable steps to preserve such  information in a secure manner.
  • Our compliance with privacy legislation is set out in our separate  Privacy Policy . 


This agreement does not acknowledge any relationship between you and AweSplendid (partnership, collaboration, employment, or otherwise). It does not entitle you to hold yourself as a representative of AweSplendid.

AweSplendid reserves the right to make changes to  the website or any part of the TOS at any time. Please visit this page  from time to time to check for any updates or changes to any part of the TOS (including the said rules and policies and the Privacy Policy).     

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.
AweSplendid Pty Ltd
Email: info@awe-splendid.com